Wallet Locked

[remybonjasky]

My wallet is locked and i doesnt know my password anymore, what to do? I delete all files and want to make a new wallet but it doesnt work. My old one still there. please help.

[bryan]

@remybonjasky your password is your seed. If you don't have the seed then you'll need to make a fresh wallet. To make a fresh wallet delete your wallet files in appdata/roaming/sia/. then reload sia and it will prompt you to make a new wallet.

[remybonjasky]

oke, i tried to find appdata/roaming/sia/ but where is it? in which folder?

[bryan]

@remybonjasky should be C:/users/your user/appdata

[remybonjasky]

there is no folder what so ever with sia? but its running on my pc?

[bryan]

@remybonjasky Sometimes appdata is a hidden file. You may have to unhide files or type it into the address bar.

[remybonjasky]

@bryan how do unhide this files? when im in the bar it doesnt come up

[bryan]

@remybonjasky
https://www.youtube.com/watch?v=Xa0H8lND9Qs

review this video for visual reference.

[remybonjasky]

it worked thanks finally!!! can you please go to binance because shift en bitrex dont taje new account of there gone!

[bryan]

@remybonjasky I'm sorry I'm only a moderator I don't get to make choices or anything like that. You can email them independently if you like.

[remybonjasky]

@bryan get now seed isnt match
its the same i looked several times. this was yesterday also and closed the app. it doesnt work very nice

[bryan]

@remybonjasky did you make a new wallet? are you typing the seed or pasting it? You can use control +V to paste.

[remybonjasky]

typing it now paste it and it works thanks for your help

[bryan]

@remybonjasky Awesome man. Good luck.