Transaction hash not found...why

[umarj]

I just made a transfer to this sia address in bittrex exchange from hitbtc.

I cannot see the transaction confirmation or record etc. It says hash not found in database

Address: 9218ba9159c8cc041ff45ad9da06568b17e1ca7b9042d995d5aa0893c5cfbb839a3e513d23c9
Transaction hash: abe40bddc8f8f2b17696be1642fc5afec305497be66520c14f8412e01dbafb15
Operation ID: c078671c-99e9-49ce-b830-2593dfd6b5e1
Date Created (UTC): 13/06/2017, 06:58:15
Date Updated (UTC): 13/06/2017, 06:58:15

Here is how its shown on HitBTC
c078671c-99e9-49ce-b830-2593dfd6b5e1 2017-06-13 06:58:15 Withdrawal SC -92390 .00000000
92400 .00000000

[bryan]

@umarj hitbtc may be having the same problem as polo. Submit a report to their customer service.

[kevinHuo]

@bryan I submit a report to their customer service three days ago , but no one responded

[bryan]

@kevinHuo They have a huge backlog of complaints so it could be a while.