Lost Transfer of Siacoin from Poloniex



  • This same thing has happened to me. Bought on Saturday and tried to transfer the same day. Reports that it was completed on Polo side. Can not find it utilizing the hash at Sia.Explorer. Tripled checked the address. I opened a support ticket but has anyone else figured this out.



  • @ntsmitt Got the same issue. I read on reddit that people have waited over 7 days now for a refund..



  • @thranejepsen Thank you for the information. Wonder what the issues were. have you opened a support ticket also or heard back from them yet. I guess I'm looking for reassurance that these SC were not just evaporated somewhere.



  • Can anyone help me regarding transfer from poloniex to bittrex? Its been hours since my withdrawal from poloniex but my sia address in bittrex has not received any thing but my transaction has been completed



  • So looks like I join the long list of people being screwed over here. Polo has a long queue for tickets and despite literally making millions of revenue per day they cant manage to hire additional support personnel. Over 3 days ago I transferred 300000 SC to my wallet but it never made it, same story as here, they provided a TXID but it never actually hit the blockchain, I have made numerous transfers previously without problem, I double triple checked my wallet address as well. To date no response from Polo, not even an acknowledgement and when I asked about how long to get to the 3 day old ticket in the trollbox, they ban hammered me. I have written a comment on my ticket every day, no change in status, no update. My last email to them I attached a copy of all the evidence that they showed it transferred, my wallet address, the lack of existence of that TXID on the blockchain or in my wallet and told them in 24 hours I hire an attorney and then its to late too simply return my SC. I dont want to hire an attorney but I dont think they are giving me a choice and at this point over $500 is felony theft and I definitely can afford an attorney, VC's have paid me well lately. Anyone else considering legal action? Anyone else actually have a transfer show up after 3 days without?



  • I'm downloading sia wallet now and will test send a few coins from polo when my wallet is sync'd up. It doesn't look too good and I hate that I have them held hostage on polo at the moment.



  • I'm the OP and just like to chime in.

    I've not heard anything from Polo* and there's nothing in mike wallet.

    When I look at explore.sia.tech, I put address into hash field and it's not found in the database



  • @mrcastelo
    Welcome back "NEO", SIA its handy SCAM.



  • My advice to people who are purchasing/selling a 'new' coin on an exchange is that they keep the coin on that exchange until the forums indicate that the 'bugs' have been worked out.
    News Flash: There are always bugs that arise when coins enter new territory in distribution. There is a reason most wallets/sites suggest testing with a 'small' transaction to start with.
    Your investment is safest in your own wallet, but you shouldn't be investing your life savings in any new coin or a coin that is new to a particular exchange. If you want to build up a store of a coin in your personal wallet to 'stake' then you should use an exchange



  • @JoeStrange that has been dealing with the coin long enough that the process is bug free for them.



  • Same issue here. "Hash not Found in Database". Poloniex ticket has been open for > 100 hours without any movement.



  • @JoeStrange The advice I have for people buying VC is #1 use a well established exchange to buy your coin #2 dont leave your coin on the exchange, transfer it to you own wallet and secure your wallet while also keeping copies in triplicate. #3 start with a small xfer before you do a larger one to make sure you have your addresses right and there are no issues. The people here complaining are here because they did all the right things but still got screwed. If this was an issue that Polo froze all wallets and announced a hack and people were complaining about having $50k USD in long holdings on the exchange, I would have not much sympathy.



  • @Kilroy So your sc is back?



  • Anyone's SC comeback?or ticket get responsed?please let us know.my ticket no response over 240 hours.polo survice is so bad!



  • @Kilroy My ticket has been in the "being processed" stage for over 3 days now, too. Sucks having to wait this long without even hearing a response.

    9 days later and nothing's changed. Still waiting for a response.



  • @Taek said in Lost Transfer of Siacoin from Poloniex:

    If you are missing coins:

    1. Check whether your transaction is on the blockchain (use explore.sia.tech - put the txid into the 'hash' field)
    2. Check whether the address you gave to the exchange is in your wallet ('wallet addresses' typed into the terminal tab)
    3. Check whether your client has finished syncing

    All of the above was ok in my case, but still didn't see the coins in my wallet. Then, after a couple of days and a reboot, the coins finally appeared in the wallet. I was using shapeshift for trading.

    It seems some people who didn't receive their coins can see the transaction in the blockchain while others don't . These could be due to two completely separate issues.



  • The wallet is fixed but where are the coins?Is anyone's coin back?



  • @chen96 Nope. My Tx ID still isnt showing on the blockchain.

    No coins so far. Support ticket open since 19th and no response. I just want my SC out of polo.



  • @st1gg3r me too,ticket May.19th.no response .the same problem.I expect it will take long time.the wallet is still having bug.



  • @chen96 said in Lost Transfer of Siacoin from Poloniex:

    @st1gg3r me too,ticket May.19th.no response .the same problem.I expect it will take long time.the wallet is still having bug.

    i should have not deposited my siacoin in polo now what will i do? :(


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