Siacoin withdrawal failed - Not received Sia in Desktop Wallet

[rudram]

Hi,

I had transferred 1002 sia from Buyucoin exchange but have not received it in my laptop sia wallet. I raised a ticket with the exchange and they confirmed that I is indeed sent and confirmed but I see 0 sc in my wallet. What went wrong. Some body please help.

Below are the details:

https://explore.sia.tech/hashes/67ddd884ebdf69560172c390cc4a7c54f8dcc589769fba65fc1538bed67e50e5ce5f5adc9790

Time: 12:16 28-01-18 IST
Volume: 1002.0
Tx Id: 6f352b45dfc73d6608762dcad9c8fac2e3bb574fef83bc13676da87680190ee3

[SandBlock]

@rudram
You are fine if you can find the transaction using the blockchain explorer.

• Make sure you are on the latest version of Sia-UI (v1.3.1)
• Make sure you are fully synced (Compare your blockheight with https://siastats.info, your blockheight in your wallet should be the same or higher than the blockheight shown on the website)

Try this https://siawiki.tech/wallet/lost_transactions_troubleshooter if the above steps doesn't solve your problem