Never received my SIA from bittrex

[sebilation]

Hi everyone,

I sent about 17000 SIA from my bittrex account to my SIA software wallet. After a little test transaction, which went through after a couple of hours, I sent all my SIA funds to my wallet, but it never arrived until now. Now, I know that there's several people out there having similar issues. But even when putting in my hash, it won't show my transaction as valid, and the coins are neither in bittrex, nor in the SIA wallet. But the transaction states as confirmed on bittrex. I am waiting since 3 weeks. Can anyone help or explain? Thanks :D

[SandBlock]

@sebilation
If you cannot find your TXID on the blockchain explorer, the transaction is not completed and your coin is still in a wallet bittrex control. Contact Bittrex to get back your coins.

[darmawahydi]

@sebilation just contact Bittrex with support ticket.

[darmawahydi]

@sebilation oh ya, dont forget to mention on their Twitter, good luck.

[sebilation]

@darmawahydi @SandBlock
Thanks I received them! They helped me out very quick and it was indeed not completed on their side.