withdrawn sc from poloniex , but txid now shown on the blockchain



  • Hi everyone,
    I have withdrawn sc from poloniex
    here is the txid : 3aef46659f186685121a488082bd303c686ba6354442f015e7d5fa8545be06d9
    it has not shown on the blockchain for nearly 8 hours......
    I just a little bit worried, will the coins just missing ?
    sorry to bother, but wish you could help me.


  • Global Moderator

    @csyuking Is your wallet fully synced. Put in a support ticket with Polo.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • I have put a ticket , but haven't get respond for nearly 8 hours....
    I withdraw the sia coins from poloniex to another exchange.


  • Global Moderator

    @csyuking Oh then you need to put in support tickets to both exchanges. They probably have a back log of tickets. This happens a lot.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • @bryan thank for your reply.
    but why sia coin blockchain seems unsmoothly .
    btc and eth blockchain is far more stable and smooth than sia.


  • Global Moderator

    @csyuking It isn't the sia network causing this. In this case it is the exchanges not submitting the transactions.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • @bryan but there do have the txid and the status on the poloniex is complete.
    if not submitting the transactions, there shouldn't have the txid , right ?


  • Global Moderator

    @csyuking it's a common problem. It will give you the tx id but still won't submit.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • @bryan I have opened the ticket on poloniex for nearly 24 hours , but there is still nothing to respond......
    is that normal ? just get a little bit uninpatient.


  • Global Moderator

    @csyuking Yes that's normal. They can take quite a while.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • Have u received your coins?



  • @Siasia1 not yet.



  • it has been 3 days.... and Poloniex haven't get to me....


  • Global Moderator

    @csyuking I've seen up to 21 days.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • @bryan So it means now we have no way except waiting for our payment... No one knows here any developer from Polo who might help us out


  • Global Moderator

    @Siasia1 I don't think we're affiliated with them in any type of way.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • @bryan 21 days........ oh my ... is that normal ?



  • I know you people are not affiliated to them but just asking any one have info about Polo contact as Sia team is so big so may be there's anyone who have some contact with Polo also its just my assumption... And i know now only wait is the option for us


  • Global Moderator

    @csyuking it isn't normal but it has happened.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0


  • @bryan it has been 7 days already.... anything I can do to contact the Poloniex ???


  • Global Moderator

    @csyuking I think the only thing that can be done is open a ticket.

    Make sure you tag me @bryan if you need to me respond.
    Forum Mod. I cannot fix transactions. I can't help with Mac or Linux.

    0

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